What Customers are Saying about Ice Dam Guys
March 18, 2011
Deborah Rasmussen
“Chad did a great job. He kept me informed on what he was doing and what was going on out there on the mountain of ice. Fast response, fast service, great company. Thanks again Chad.”
March 25, 2011
Marc Issacson
“Thanks again to Ted for his great work in taking care of the drifted snow on our roof after the latest storm. While Corey did a great job steaming our ice dam earlier this winter, it was worth the piece of mind to prevent the formation of another. Thanks again to Ted and Corey!”
February 23, 2011
Heather Hammond Nelson
“Having used a competitor earlier this year… I can say that Palumbo was superior. Ted was fantastic, providing friendly and professional service. I appreciated the photo-documentation he provided, and the time he took to answer my many questions.”
February 25, 2011
Austin McDevitt
“Thanks Chad for the great job on my roof!”
February 24, 2011
Julie Swanson
“Bryan was very professional, knowledgeable and helpful when he removed massive ice heaps from our home. Thank you!”
February 24, 2011
Kristen Stevens
“I called this A.M. and Todd has already been gone and done work. He was helpful, honest, polite and knowledgeable. I wouldn’t hesitate to call again or recommend your business to anyone. Thanks!”
February 24, 2011
Peg Hellman
“I had a very thick ice dam on both levels of my split-level home. I called Palumbo on Monday evening and Ted Kraft was at my house Tuesday morning. Ted was very friendly, did a great job shoveling the snow and steaming the ice dams away, and cleaned up the sidewalk and driveway afterwards. It took a lot less time than I anticipated it would. If I have an ice dam in the future, I’ll be sure to call Palumbo.”
February 13, 2011
Bill Handwerk
“Chad came to our home and did an outstanding job. He explained the plan the time and the charges. Showed up on time and called before he arrived. We would refer him and Palumbo to anyone.”
February 13, 2011
Jan O’Leary
“We had a lot of snow on the second story section of our house and suspected an ice dam. Called yesterday afternoon, left a message and within 1 hour a call was returned and I was able to set up an appointment with a time frame between 8 and 9am. Todd arrived shortly after 8:00am. He shoveled the snow from the roof, inspected for ice dams, told me what needed to be done and removed the ice dams. When he finished, he cleared the snow from the driveway and walk areas around the house. He did an excellent job and thanks for the quick response.”
February 10, 2011
Adrienne Carrica
“We just had a massive ice dam removed. I appreciate Matt’s thoroughness, attention to detail and especially scooping up all the mess and getting it away from our home. Matt was easy to talk to and answered all of my questions.”
January 23, 2011
Melinda Maurey
“Speedy response — I called Monday afternoon and in less than 20 hours, Alan and Dillon were clearing my roof. Pleasant, professional and efficient guys. I would really recommend their service to my neighbors.”
January 20, 2011
Mark Burgett
“Thank you so much for your speedy response to my request for help. Josh was very professional. I hope to never see him again, but if we need ice dam removal, we won’t hesitate to call you.”
January 6, 2011
Bryan Entzel
“Had you out yesterday! Thank you for a job well done. Your guy was efficient with time and saved me the possibility of some serious problems. Also gave me some good pointers going forward. Thanks again.”
January 5, 2011
David Brom
“After reading articles in the paper about the quality ice dam removal costing $300+ per hour, it was sure great to find someone who did quality work with a quick response time for a lot less. Paul was the tech and did a great job and Joe was great with initial response and follow-up. Well done! I would recommend them without reservation to others.”
January 4, 2011
Laura Lamont
“Call Joe to get your ice dams professionally removed. We left Joe a message on Christmas Eve and he returned our call immediately and then his staff showed up and took care of problem on CHRISTMAS DAY! Joe and his staff are polite and hardworking. No need to shop rates. Joe’s rates are competitive and he provides the quickest service. We are happy we called Joe!”
December 23, 2010
Leslie Hahn
“Great job by Paul of Palumbo Services, Inc. to get the ice dams off of the roof! Joe Palumbo and his staff are friendly, hard-working and professional. Thanks, Palumbo, Inc.!”
December 14, 2010
Dustin Relling
“Set a date and time, the guys showed up and cleared the roof in just a few hours. Polite, professional and easy to do business with. A+!”
March 2, 2010
Edward Jerome
“I called Joe from the Ice Dam Removal Guys and was treated with the utmost respect and highest professionalism from that point on. (This can be hard to find with some Contractors out there…) My house had more ice dam problems than I care to count, but the gentleman that Joe sent was very patient and worked on the problems until they literally disappeared, along with the ice on my roof. I plan to use Joe and the Ice Dam Removal Guys again, and I would recommend Joe and his company to any of my friends and family members who need the services that he provides. (Ask Joe what other residential services his company can help you with…).”