Contact Ice Dam Guys
Call us at 1-800-ICE-DAMS if you have an ice dam on your roof – whether you live in Erie PA, Ohio, Greater Boston, the Twin Cities, or anywhere else in the lower 48. We are properly licensed, bonded, and insured. You can end the leaks with a phone call.
If you can’t get through to us (due to high call volume), or if you can’t call right now, you can contact us online right here.
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Please also note: Although the average ice dam takes us 2-4 hours to remove, it may take much longer to remove your ice dam.
Quick summary of our billing policies
Important point #1: Our clock starts as soon as our ice dam tech arrives at your home. We do not bill for any travel time, but we do need to bill for all the time he spends on your property until he packs up the truck and lets you enjoy your ice-free roof.
Important point #2: We have a 2-hour minimum for each job. That’s how long it usually takes to remove an ice dam. But beyond that, it’s up to you how long our tech spends at your home: You can have him remove as much (or as little) additional snow or ice as you’d like. Although we bill at the same hourly rate we charged for the rest of the job, once the 2 hour minimum is met we bill in 5-minute increments.
Those are the two points we really want to you to know. If you’d like the more-detailed version of our policies, please click here.